1. Anti-fraud and corruption global policy statement

Wendy Arnold & Co. Ltd trading as ELT Consultants has a ‘zero tolerance’ policy towards fraud, bribery and corruption.

We are committed to:

  • developing an anti-fraud culture across the organisation 
  • seeking to minimise the opportunities for fraud, bribery and corruption 
  • having effective systems, procedures and controls in place to enable the prevention and detection of fraud, corruption and bribery
  • ensuring that its Associate Consultants are aware of the risks of fraud, bribery and corruption and understand their obligations to report any actual or suspected incidents of fraud, bribery or corruption
  • taking all reports of fraud, bribery and corruption seriously, and investigating them proportionately and appropriately 
  • meeting its obligations to report any incidents of fraud, bribery and corruption to appropriate external authorities.
  1. Child protection code of conduct

Wendy Arnold & Co. Ltd trading as ELT Consultants has a ‘zero tolerance’ policy towards child abuse.

We are committed to all:

  • all our Associated Consultants having up to date ‘Disclosure and Barring Service (DBS) when they work on projects where they might come into contact with children or vulnerable adults

All ELT Consultant Associates will maintain high standards of personal and professional conduct. They will not behave in a way that undermines their ability to do their work is likely to bring ELT consultants into disrepute.

They will not:

· engage in sexual relations with anyone under the age of 18, or abuse or exploit a child in any way

· exchange money, employment, goods or services for sexual favours or engage in any form of sexual exploitation

· drink alcohol or use any other substances in a way that affects my ability to carry out my role or affects the reputation of the organisation

· be in possession of, nor profit from the sale of, illegal goods or substances

· ask for or invite any personal payment, service or favour from others, especially beneficiaries, in return for our help, support, goods or services of any kind

· accept bribes or significant gifts (except small tokens of appreciation) from governments, beneficiaries, donors, suppliers or others which have been offered as a result of my employment or other representational role with SCI

· enter into any sort of business relationship on behalf of Save the Children with family, friends or other personal/professional contacts for the supply of any goods or services to SCI or any employment related matters without authorisation.

· view, download, create or distribute inappropriate material, such as pornography, on SCI computer/systems, or any other computer systems, including my own personal property.

  1. Complaints

We encourage anyone with comments or complaints about our products or services to contact us. 

We are committed to:

  • taking all comments and complaints seriously and investigating them proportionately and appropriately
  • ensuring that our Associate Consultants are aware of the complaints policy and are clear about their responsibilities when handling, resolving and reporting on complaints
  • apologising when a mistake has been made, explaining what has happened and what will be done next and taking action to remedy situations wherever practical
  • drawing upon customer complaints and feedback to identify how we can improve our services. 
  1. Countering terrorist financing, anti-money laundering and sanctions global policy statement

Wendy Arnold & Co. Ltd trading as ELT Consultants is committed to complying with all relevant UK legislation and legislation in the countries where it operates. This includes counter-terrorism and money laundering legislation, and applicable sanctions. Our resources must not be used to support criminal or terrorist purposes or in any way that breaches applicable sanctions.  

We will assess the risks of becoming involved with terrorism and money laundering, and of breaching applicable sanctions. We will put in place proportionate measures to manage those risks, while continuing to work in difficult and challenging places. 

We are committed to:   

  • having systems, procedures and controls in place to ensure that it manages the risk of becoming involved in financing or supporting terrorist activity, money laundering, or breaching sanctions
  • for the highest risk transactions, checking that those the Wendy Arnold & Co. Ltd trading as ELT Consultants funds or works with are not on any lists of proscribed terrorist groups or persons, financial sanctions lists or other regulatory compliance lists, and assessing the risks if they are
  • training relevant Associate Consultants so that they have an awareness of the risks related to terrorist activity, money laundering, and breaching sanctions
  • meeting its obligations to report to external authorities. 

We require all those receiving Wendy Arnold & Co. Ltd trading as ELT Consultants funds to act in accordance with this policy to ensure that our funds and assets are not used to finance or support terrorist activity or in breach of sanctions. 

  1. Equality, diversity and inclusion

Working effectively with diversity is an essential part of our mission. We are committed to ensuring that there is no unjustified discrimination in the recruitment, retention, treatment, training and development of Associate Consultants on the basis of age, disability, gender including transgender, HIV/AIDS status, marital status including civil partnerships, pregnancy and maternity, political opinion, race/ethnicity, religion and belief, sexual orientation, socio-economic background, spent convictions, trade union activity or membership, work pattern, having or not having dependants or on any other grounds which are irrelevant to decision making.

We aim to abide by and promote equality legislation. We follow both the letter and the spirit of the law in this area. We try to avoid unjustified discrimination which we recognise is a barrier to equality, diversity, inclusion and human rights.

We are committed to:

  • understanding, valuing and working with diversity to enable fair and full participation in its work and activities
  • ensuring that there is no unjustified discrimination in its recruitment, selection, performance management or other processes
  • promoting equality; this includes conducting equality screening and impact assessments of policies and functions 
  • treating individuals with whom it works with fairness, dignity and respect
  • playing its part in removing barriers and redressing imbalances caused by inequality and unjustified discrimination.
  1. Financial management and reporting

We have annual audited accounts for Wendy Arnold & Co. Ltd trading as ELT Consultants.

We are committed to:

  • operating effective internal controls that safeguard, channel and record resources as intended, and support the achievement of its charitable objectives
  • using its resources efficiently, economically and effectively
  • giving timely, transparent and fair accounts of its use of resources.
  1. Health and safety

We acknowledge our duty of care to ensure a safe place to work and visit for our Associate Consultants, customers and visitors. We will, where reasonably practicable, follow UK standards, guidance and codes of good practice where these offer enhanced standards of health and safety.

Health and safety is everyone’s responsibility as well as being a particular responsibility for all levels of management. Wendy Arnold & Co. Ltd trading as ELT Consultants expects everyone to be aware of their role in workplace safety.

We aim to ensure that all Associate consultants and those who work with the Wendy Arnold & Co. Ltd trading as ELT Consultants foster an attitude of good practice and co-operation in order to achieve high standards of health and safety.

We are committed to:

  • achieving and maintaining good standards in its health and safety performance
  • monitoring and reviewing its systems and procedures to ensure their suitability, adequacy and effectiveness
  • ensuring all Associate consultants play their part in meeting Wendy Arnold & Co. Ltd trading as ELT Consultants health and safety standards
  • enabling Associate Consultants to comply with the Wendy Arnold & Co. Ltd trading as ELT Consultants health and safety standards
  • providing suitable and sufficient information, instruction, training and facilities to ensure all Associate Consultants are aware of, and equipped to carry out, their health and safety responsibilities 
  • ensuring that those contracted to Wendy Arnold & Co. Ltd trading as ELT Consultants are aware of, and satisfactorily discharge, their health and safety roles and responsibilities.
  1. Information security and privacy

We collect and use personal data to offer people information, products and services. This policy will apply in all locations where we operate, to all forms of information and to all systems used to collect, store, process or transfer information.

Wendy Arnold & Co. Ltd trading as ELT Consultants applies the UK Data Protection Act 2018 as a global privacy standard together with local data protection law in the countries where it operates. In countries where the UK Data Protection Act 2018 conflicts with local law, local law that meets internationally accepted privacy principles will take precedence.

We are committed to:

  • performing privacy impact assessments to protect the privacy and rights and freedoms of its customers and employees
  • protecting the confidentiality, integrity and availability of the information it collects, stores, transfers and processes in accordance with UK law and international good practice, and to meeting its legal requirements and contractual obligations
  • explaining why it needs personal information, only asking for the personal information it needs and only sharing personal information within Wendy Arnold & Co. Ltd trading as ELT Consultants and with other organisations as necessary or where the person concerned has given their consent
  • clearly and openly communicating to its customers and employees the purposes for processing their personal information, including the legal bases for processing and limiting the purposes to only what has been communicated or where there is a legal obligation
  • allowing people to request access to the personal information it holds on them and to complain if they believe their information has been mishandled
  • not keeping personal information for longer than necessary
  • taking measures to protect the rights and freedoms of individuals whose personal information may be transferred to countries with differing data protection laws
  • ensuring that actual or suspected breaches of information security are reported and investigated
  • assessing the maturity of its information security controls annually
  • applying these standards to its supply chain and delivery partne
  1. Media and Social Media

We recognise that appropriate use of media and social media contributes to Wendy Arnold & Co. Ltd trading as ELT Consultants aims.

We use media and social media in two main ways: 

  • to promote Wendy Arnold & Co. Ltd trading as ELT Consultants and its services 
  • to engage directly with audiences through a range of digital and learning channels including personal channels used in a professional capacity.

We are committed to:

  • maintaining a professional social media presence, with Associate Consultants abiding by our Code of Conduct and other relevant policies and guidance 
  • ensuring the ELT consultants official media and social media presence is readily identifiable through appropriate branding
  • communicating with its media and social media audiences and answering their queries in a timely manner
  • communicating to Associate Consultants the rules they must follow when identifying themselves as Wendy Arnold & Co. Ltd trading as ELT Consultants sub-contractors on social media.
  1. Partnerships

We seek to work with partners who are aligned with our values, reputation, brand and charitable objectives.  

When selecting partners, we consider both the benefits and disbenefits of each partnership opportunity. This includes an assessment of any financial, legal and reputational risks. Specific decisions on entering into any partnership will depend on the reputation and practices of the individual organisation involved, and on the partnership making a significant contribution to the charitable objectives of Wendy Arnold & Co. Ltd trading as ELT Consultants.

When working with partners, we will do so in accordance with our legal obligations.

We are committed to ensuring that its partnerships:

  • align Wendy Arnold & Co. Ltd trading as ELT Consultants with organisations that are consistent with its values, reputation and brand
  • are open and transparent, with written agreements in place
  • respect appropriate use of the partners’ and of Wendy Arnold & Co. Ltd trading as ELT Consultants intellectual property rights
  • comply with relevant external legal frameworks
  1. Privacy and data protection policy/Records management policy statement

We recognise our obligation to create and maintain records which document our activities, to support good governance and to comply with legal and statutory requirements, in particular the Freedom of Information Act 2000, the Public Records Act 1958, the Data Protection Act 2018 and the General Data Protection Regulation.

We recognise that records form part of our corporate memory and are an important organisational asset. This applies to all records, in all media, which are created, received or maintained by our Associate Consultants, irrespective of their contractual status, in the course of ELT Consultants business. Records and documentation created through partnerships are also subject to contractual record keeping requirements.

We are committed to:

  • ensuring that records are created to provide evidence of its decisions and activities
  • maintaining record keeping systems to support the integrity and reliability of records
  • developing and maintaining policy and procedures for the review and timely disposal of records in line with organisational requirements, legal obligations and historical value
  • protecting records from unauthorised alteration or loss and providing an audit trail to record the movement and use of records
  • setting principles and standards which govern access to records and reviewing information for sensitive issues
  • ensuring that records which are essential to business continuity are identified and protected.

We require all Associate Consultants to ensure their behaviour is consistent with these policies. We also require that clients, customers, partners and suppliers are made aware of this policies and operate within it.

We will provide adequate and appropriate resources to implement these policies and will ensure it is communicated and understood.

We will review this global policy statement annually to reflect new legal and regulatory developments and ensure good practice.

  1. Sustainability policy